James X P.
Bottom Line Up Front: The most accurate, detail oriented, professional, and pleasant business we came across. I interviewed 7 realtors. If you do not have...
00:18 10 Jan 18
Bottom Line Up Front: The most accurate, detail oriented, professional, and pleasant business we came across. I interviewed 7 realtors. If you do not have the time for 7 interviews, just hire these guys. If you do have time, definitely listen to what these folks have to say.The story: We received word that there was a good chance we would be moving overseas for 3 years for my work and we thought it best to sell our house. I looked on zillow to see how different realtors were performing in the area we live and chose a few there, we looked at redfin, I took a couple of recommendations from friends and finally I chose one top performer on yelp to interview. I figured this strategy would give me a good view of folks in the profession. Greenhouse group was around the 5th on our list to interview. By this point I had a good idea of what to expect and how much the house was worth. But, when they came over to the house I was blown away by how detail oriented they were. Of the 7, they were the only folks to look at every nook and cranny of the house. They went to the bottom of our hill, they peeked around corners in the garage, went in the attic. They went everywhere and noticed things no one else noticed. When selling or buying a house, the more information you have, the more power you have over the future. Jesse's colleague walked around quietly and took photos as we went through the tour. Then as quickly as they came, they left. No sales pitch, no preconceived numbers, nothing. The next day I get an email and Jesse had made this awesome video showing all the plusses and minuses of our house and our neighborhood. At this point he pulls comps from like six different sources. Most of the comps I'd seen before but he was able to tell details of that comps that no other company was able (or willing) to provide. He was truly a no BS sort of guy. Finally, there was the personality component. I am not a salesman. He never tried to sell me on anything. He let his knowledge speak for itself. Anyway, we went into the Christmas holidays and life changed. My job changes and all of sudden, "we love this house and why would we ever move". Total flake right? I'd scheduled a call with all the folks to tell them we weren't going with them. This was easy, I wasn't going with them in the first place. But, then there was the Greenhouse Group. These are the folks that I'd already chosen and had already invested in me before we'd even partnered up. I had trouble with that call. Jesse took it like the professional he is and said, "hey, no problem. Look we already put this slideshow together (renata was taking photos), why don't you come in and look at it so you can go forward in whatever plans you have?" Basically, he was offering me an interior design consultation to help me out even though he was losing money and time. Granted, word of mouth is the best advertising and long term relationships are the best for business but still. I went in the following Tuesday. Their office design paid the same attention to detail that their personalities reflected. Renata gave a flawless presentation on our house and offered preps, fixes, and remodels (tiered through cost and importance) to maximize the sales/rental/enjoyment value of the house. We shook hands and hoped for future business together. This company is a real class act. If you do not have the time for 7 interviews, just hire these guys. If you do have time, definitely listen to these folks.read more
04:25 17 Oct 17
Can't say enough great things about The GreenHouse Group. Jesse, Renata, and Christine were phenomenal in helping us sell a condo that was wrapped up in a trust. Their whole team went above and beyond. They were also super patient working with our chaotic work schedules. I would recommend them to everyone.read more
13:45 22 Nov 16
As we plan our move to San Diego we searched the web for the best realtors in San Diego. After connecting with several we chose GreenHouse and are partnering with them to find our new home. Every interaction has been absolutely delightful and world class. Jesse and his team (we are working with Craig who is terrific) are outstanding. We love their personal and professional approach, no doubt we are in great hands. We like their integrated team approach with selling, buying and financing specialists. They clearly deserve their reputation as the best real estate group in San Diego and we highly recommend them.read more